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Goudpensioen

Lot of products in stock FAST DELIVERY

 Lot of products in stock STORE IN AMSTERDAM

 Lot of products in stock REAL-TIME PRICING

 Lot of products in stock SECURE ONLINE PAYMENT

 Lot of products in stock BIG RANGE OF PRODUCTS

How to order

How to order
There are several ways to place an order. First, make a selection from our range of products. After you have made your choice, your order can be placed by in the following way:

1. Online through the Goudpensioen.nl website
2. In our shop in Amsterdam
3. By email
4. By telephone

Click on the links above to find full details. If you still have any questions after reading the descriptions, please contact us through our contact form.



1. How do I order online?
It's easy to place your order through the Goudpensioen website. Here's how:

Step 1: Add the products to your shopping cart.
At the top left, under the header '' you can find all of the items available in our webshop.

These products are divided into the type of precious metal and then the form (bars or coins).
Once you have found your desired product(s), it's possible to adjust the amount you wish to order, by clicking the arrow either up or down. When you have selected your desired amount, press "Add".

The following screen will appear in which you can make the follwoing choices:

- Click "Continue" if you wish to purchase more products
- Click " Shopping Cart" if you wish to view all of your selected items and/or pay for your purchase.

Shopping Cart
In the Shopping Cart overview it is possible to change the number of products you wish to purchase. Enter the desired amount and then click the "Refresh" button. You can also remove items by clicking on the "Trash" symbol. If you wish to add more items to your Shopping Cart then click on the "Continue Shopping" button. Click on the check-out button to finish shopping and pay for your purchases.

Step 2: Log in or Register
If you are an existing customer then you can easily log in with your username and password. If you have forgotten your password, please click on the "Forgot Password?" button to request a new one. If you would like to receive an invoice in the name of your company, don't forget to fill in your company's name in the designated field.
Once you have read and agreed to our terms and conditions, please check the option that you agree. Then press "Send Registration".

Step 3: Confirm order and shipping method
In this step you can select how you want to receive your items. You can choose to pick up your order in-store or have it delivered by the postal service or by one of our couriers.
After you have made your choice, press "Next" to see a summary of your order. If you still wish to make changes to your order click on either "Shipping Method" or "Payment" or "View" on the left side of the Basket. Then follow the above steps again.
If you have any questions or requests, please indicate this in the text box. Once you are satisfied with your order, press "Confirm Order".


Step 4: Paying for your order
iDEAL:
When choosing to pay for your order with iDEAL, please first select your bank. Then follow your bank's required steps to pay for your purchase through internet banking.

Bank transfer:
If payment through IDEAL is not possible. you can also pay for your order through bank transfer. Please make the total amount payable to Goudpensioen.nl stating your name and order number.
Our account details are:

Account number: 1687 20 183
Account holder: Goudpensioen.nl
Bank: Rabobank
IBAN/SEPA number: NL39RABO0168720183
BIC number (SWIFT-code): RABONL2U
Bank address: Rabobank Amsterdam
  Dam 16
  1012NP  Amsterdam
  The Netherlands

If you are making a payment following an invoice you have received from us, please state "Your Full Name" + "Order Number"

PLEASE NOTE!
Using this payment method your order can be delayed by 3 to 5 working days.



2. How do I order in the store?
It is is also possible to place an order with us directly in our store. This is possible during our opening hours. Outside of these it is only possible to place an order by appointment. You can make an appointment with us via our contact form.

When you place an order in our shop, you will need to pay the entire amount immediately in cash. We only accept cash payments of up to € 15,000 -. if your total order is higher than this, the remaining amount must be transferred to our bank account. Payment by pin is not possible in our store, but there are several banks in the area, please also refer to  Cash Payments.

As we keep a small stock on site it is not (always) possible to hand over your ordered goods immediately. In consultation with you we can arrange for your purchases to be delivered or picked up at another time. Purchases made in our shop for an amount less than € 1.000,-  are subject to a surcharge of € 5,-. This can be avoided by placing your order online and choosing to pick up your purchase in our shop at no extra charge.



3. How do I order by email?
Placing  your order by email.
It is possible to place your order for precious metals with us by email. To do so, you will need to send contact us at: info@goudpensioen.nl
Please complete your email with the following information:
The name of the article (s): 

The quantity:
Your full first name: 
Your surname: 

Address: 

Postcode:
City:
Daytime telephone number:
Mobile:

You can also attach a copy of your ID.

The prices for your products are fixed once your email has been processed. It is possible that the price of your item may be quoted higher or lower than at the time your email was sent. During business hours we strive to process your order within three hours of receiving your mail.

If you have access to internet banking,  we recommend that you place your order directly in our webshop. The price of the articles are immediately visible in our webshop environment.

If you have any questions, please contact us via our contact form.



4. How do I order by telephone?
It is also possible to place your order with us by telephone.
You can reach us on: +31 (0)20-620 7692

We will require the following information from you:
The name of the article (s): 

The quantity:
Your full first name:
Your surname: 

Address: 

Postcode:
City:
Daytime telephone number: 

Mobile:

If you have access to internet banking,  we recommend that you place your order directly in our webshop. The price of the articles are immediately visible in our webshop environment.

If you have any questions, please contact us via our contact form.